At ph188, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
This Privacy Policy ("Policy") describes how ph188 ("ph188", "we", "us", "our") collects, processes, stores, and protects the personal data of users ("you", "your", "User") who access or use the ph188 online gaming platform at ph188.org and all associated services (collectively, the "Platform").
ph188 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
By registering an account or using the ph188 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform.
This Policy applies to all personal data collected by ph188 in connection with your use of the Platform, including data collected through:
This Policy should be read together with the ph188 Terms & Conditions, which govern your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.
For the purposes of the Data Privacy Act of 2012, the data controller responsible for your personal data is ph188, operating the Platform at ph188.org under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR).
ph188 has designated a Data Protection Officer (DPO) in accordance with the requirements of the National Privacy Commission. The DPO is responsible for overseeing ph188's data protection strategy and ensuring compliance with applicable data privacy laws. Contact details for the DPO are provided in Section 15 of this Policy.
ph188 collects the following categories of personal data from users of the Platform:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number | Yes (KYC) |
| Contact Data | Email address, mobile number, residential address | Yes |
| Account Data | Username, password (hashed), account preferences, communication settings | Yes |
| Financial Data | Deposit/withdrawal history, payment method details (GCash number, bank account details, Maya account), transaction amounts in PHP | Yes |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Automatic |
| Technical Data | IP address, device type, browser type and version, operating system, time zone | Automatic |
| Usage Data | Pages visited, features used, click patterns, session timestamps | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When applicable |
| Verification Documents | Scanned copies of government-issued IDs (e.g., PhilSys ID, passport, driver's license), proof of address, selfie photos for liveness checks | Yes (KYC) |
ph188 collects personal data through the following means:
ph188 collects only the minimum personal data necessary for the specified purposes and does not collect data that is excessive or irrelevant to those purposes, in accordance with the principle of proportionality under the Data Privacy Act.
ph188 processes your personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012, ph188 processes your personal data on the following legal bases:
ph188 does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers engaged by ph188 are required to process your personal data only on ph188's documented instructions and in accordance with the Data Privacy Act of 2012.
ph188 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR / AML regulations |
| Financial Transaction Records | 5 years from transaction date | AMLA (RA 9160 as amended) |
| KYC Verification Documents | 5 years after account closure | PAGCOR / AML regulations |
| Gaming History | 3 years from date of activity | PAGCOR regulations |
| Customer Support Records | 3 years from last interaction | Legitimate interests / legal claims |
| Marketing Consent Records | Until consent is withdrawn + 1 year | NPC requirements |
| Technical & Usage Logs | 12 months from collection | Security / fraud prevention |
Upon expiry of the applicable retention period, ph188 will securely delete or anonymize your personal data in accordance with NPC-approved disposal procedures.
ph188 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
ph188 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The following types of cookies are used:
ph188 does not use third-party advertising or behavioral tracking cookies. You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect your ability to use certain features of the Platform.
Under the Data Privacy Act of 2012 and NPC regulations, you have the following rights with respect to your personal data held by ph188:
To exercise any of these rights, please submit a written request to ph188's Data Protection Officer using the contact details in Section 15. ph188 will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines. We may require proof of identity before processing your request.
ph188 implements mandatory age verification as part of the account registration and KYC process. If ph188 discovers or has reasonable grounds to believe that personal data has been collected from a person under 21 years of age, ph188 will:
If you are a parent or guardian and believe that your child under 21 has registered an account on the ph188 Platform, please contact our Data Protection Officer immediately using the details in Section 15.
Some of ph188's third-party service providers — including game content providers and certain technical infrastructure providers — may be located outside the Philippines. Where personal data is transferred to recipients in other countries, ph188 ensures that such transfers comply with the requirements of the Data Privacy Act of 2012 and NPC regulations, including:
ph188 maintains a register of all cross-border data transfers and makes this available to the NPC upon request. By using the ph188 Platform, you acknowledge and consent to the transfer of your personal data to overseas recipients as described in this section, subject to the safeguards outlined above.
ph188 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR requirements. All changes will be effective from the date indicated in the "Last Updated" notice at the top of this page.
When material changes are made to this Policy, ph188 will notify you by:
Your continued use of the ph188 Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how ph188 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or ph188's data processing practices, please contact our Data Protection Officer:
If you are not satisfied with ph188's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines through its official channels.
Six reasons Filipino players trust ph188 with their personal data.
With your privacy fully protected under Philippine law, you can focus on what matters — enjoying the best online casino experience in the Philippines. Join the ph188 community today.
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